Rapid Recruit are on the lookout for an experienced Customer Service/Sales Administrator for our client, a leading innovator and distributor of drilling equipment, based in Burnley.
Key Responsibilities
1. Maintaining and building good customer relations
2. Assisting with customer queries and providing support via phone and email
3. Communicating with shipping companies regarding customer shipments
4. Generating leads and assisting with converting leads into customers/orders
5. Receiving and processing sales orders
6. Checking data accuracy in orders and invoices
7. Inputting and updating sales and customer records in the CRM system
8. Supporting the team with other administrative tasks when necessary.
The successful candidate will possess the following:
Ability to create and manage a positive customer experience
Persuasive abilities and creative methods to qualify sales leads
Strong communication and customer service skills
Computer literate in Microsoft Software, in particular Excel.
Position Details
The working hours are Monday to Friday 9am-5pm at £11.00 per hour. This is a temporary to permanent position for the right candidate.
Qualifications
The ideal candidate will have prior experience within a similar role and experience using CRM & Sage 50 is preferred.
How to Apply
If you’re ready to take the next steps, please submit your CV to us or give us a call on 01282 459669 to speak to one of our consultants.
By submitting your CV to Rapid Recruit Ltd, you are consenting to Rapid Recruit Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and allowing Rapid Recruit Ltd to look for work on your behalf. You are consenting to your CV being forwarded to our clients. You are also giving your consent to your personal data being included on a computerised database and its use in order to secure employment.
Unfortunately, due to the high number of applications, we are not able to provide individual feedback to your application at this early stage of the process. So, if you have not heard back from us within 7 days, please consider your application unsuccessful. If you are still looking for work, please feel free to take a look at our website (https://www.rapid-recruit.com/jobs/) for the roles we are recruiting for. Alternatively, give us a call on 01282 459669 to speak to one of our consultants.
Thank you for choosing Rapid Recruit. Please click the link to register with us. Once completed we will contact you with any suitable positions, and arrange to check your Right to Work Documents, and discuss your application further.
To be fully registered and considered for work you MUST follow the link and complete all the forms.
We also have an upload section where you can upload several important documents to assist your application.
In this ID and CV Submission Portal you can add:
ID
Proof of Bank Details
CV
NINO
Other (for Licences or Qualification Certs etc)
Please indicate the roles you are applying for, and very importantly as much work history as you can to back up your abilities to fulfil the roles.
Your application will be input and scanned to our secure database. If in the future you do not wish your data to be held by Rapid Recruit Ltd the please email natasha@rapid-recruit.com who will ensure your data is deleted.