Rapid Recruit are on the lookout for an experienced Customer Service/Sales Administrator for our client, a leading innovator and distributor of drilling equipment, based in Burnley.
1. Maintaining and building good customer relations
2. Assisting with customer queries and providing support via phone and email
3. Communicating with shipping companies regarding customer shipments
4. Generating leads and assisting with converting leads into customers/orders
5. Receiving and processing sales orders
6. Checking data accuracy in orders and invoices
7. Inputting and updating sales and customer records in the CRM system
8. Supporting the team with other administrative tasks when necessary.
The successful candidate will possess the following:
Ability to create and manage a positive customer experience
Persuasive abilities and creative methods to qualify sales leads
Strong communication and customer service skills
Computer literate in Microsoft Software, in particular Excel.
The working hours are Monday to Friday 9am-5pm at £11.00 per hour. This is a temporary to permanent position for the right candidate.
The ideal candidate will have prior experience within a similar role and experience using CRM & Sage 50 is preferred.
How to Apply
If you’re ready to take the next steps, please submit your CV to us or give us a call on 01282 459669 to speak to one of our consultants.
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