Customer Service Advisor

Rapid Recruit have a new and exciting opportunity for a Customer Service Advisor to join one of the UK’s largest and fastest-growing technology distribution and specialist service providers based in Burnley.

The main duties of this role are:
• Liaising with customers on delivery updates via email/phone
• Calling courier companies for delivery updates
• Updating specific customer trackers
• Booking collections with the couriers
• Using SAP to raise returns for failed deliveries/faulty items/customer remorse/damages
• Issuing replacement orders as applicable

The successful candidate will possess the following:
• An excellent confident telephone manner
• A high standard of written communication
• Be computer literate (Excel is key however basic knowledge is acceptable)
• Accurate data input skills
• Be organised and efficient

This is a full-time role working Monday to Friday, 37.5 hours per week.

The rate of pay is £9.50-£10 per hour.

This role is on a temporary ongoing basis.

If this position is for you, you can apply by submitting your CV or alternatively, call the office on 01282 459669 and ask for Nicole/Jess.

Job Reference: CSABURN4730

Salary:

Salary per: Hour

Job Duration:

Job Start Date:

Job Type:

Job Location:

Job Industry:

Apply Now

Submit CV

Submit CV

Register for Work

Thank you for choosing Rapid Recruit. Please click the link to register with us. Once completed we will contact you with any suitable positions, and arrange to check your Right to Work Documents, and discuss your application further.

To be fully registered and considered for work you MUST follow the link and complete all the forms.

We also have an upload section where you can upload several important documents to assist your application.

In this ID and CV Submission Portal you can add:

Please indicate the roles you are applying for, and very importantly as much work history as you can to back up your abilities to fulfil the roles.

Your application will be input and scanned to our secure database. If in the future you do not wish your data to be held by Rapid Recruit Ltd the please email jodie@rapid-recruit.com who will ensure your data is deleted.

Good luck with your application.