Night Shift Planning Administrator

Rapid Recruit are looking for a night shift Planning Administrator to join our ever growing manufacturing client based on Omega Business Park, Warrington.

Key Responsabilities;

* Deal with telephone and email enquiries from customers, contractors and clients, ensuring that all queries are responded to or allocated in a timely, effective and efficient manner.

* Planning/scheduling of all work streams and systems including liaising with customers to arrange appointments.

* Undertake regular administrative tasks including assisting with invoicing; data entry; raising orders and materials; maintaining databases; preparing letters, reports and general documentation.

* Follow up on various queries in order to close the logs down when the works have been completed to the customers satisfaction.

* Rescheduling of work, ensuring that this is communicated and agreed with customers.

* Monitor job completion times and appointments kept; assist in setting appropriate actions to maintain KPI turnaround times.

Key Requirements;

• Proven great attendance
• Attention to detail
• Commitment and flexibility
• Competent in using Microsoft office, mainly excel.
• Excellent communication skills
• Effective decision making and justification -Excellent organisational skills -Experience using ERP systems -Excellent problem solving skills

Desirable;
Manufacturing experience

• Sage X3 experience
• Planning experience

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